Investigating platform issue

Incident Report for Parfin

Resolved

The issue affecting the Parfin platform has been resolved, and transactions are operating normally.

As a precautionary measure, access to the platform is now restricted to authorized IP addresses. If your IP address has not been authorized yet, please request access through our support team:

Support portal: support.parfin.io
Email: support@parfin.io

We apologize for the inconvenience and thank you for your patience.
Posted Oct 19, 2026 - 04:17 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 18, 2026 - 15:41 UTC

Identified

The Parfin platform is operational, but transactions are temporarily unavailable. Our team has identified the issue and is working on a fix. We will post updates as soon as we have more information. We apologize for the inconvenience.
Posted Oct 18, 2026 - 15:41 UTC

Investigating

We are currently investigating an issue that may be affecting the Parfin platform. Our team is actively looking into the situation and working to identify the cause. We will post updates as soon as we have more information. We apologize for the inconvenience.
Posted Oct 18, 2026 - 11:35 UTC
This incident affected: Parfin Terminal.