Resolved -
This incident has been resolved. The TRON network integration is fully restored and operating normally.
Mar 24, 18:24 UTC
Monitoring -
Errors have stopped and the service appears to be recovering. We are closely monitoring the TRON network integration to confirm stability before marking this incident as resolved.
Mar 24, 17:41 UTC
Identified -
We are experiencing issues with our TRON network integration. Our team has identified that the failure originates from a third-party service provider we integrate with. Only operations involving the TRON network are affected — all other services are operating normally. Transactions and related operations may fail or be delayed while we work toward a resolution.
Mar 24, 17:14 UTC